We would like to thank you for choosing Trucks & Beyond. At Trucks & Beyond, we strive to protect your privacy. This document highlights the methodology used to collect and use your information on our website. In addition, it explains how, under specific conditions, we disclose this information.By visiting Trucks & Beyond.com, you automatically accept the terms and conditions mentioned in this Policy.Our Customer Loyalty team will cater to the questions or concerns about your data.
Information collection and usage:
To offer a high level of customer service and order tracking, Trucks & Beyond collects information. Our objective is to develop an easy-to-use website that enables you to shop without having to re-enter personal data again. It is important for you to understand that you may visit our site anonymously.
How Trucks & Beyond uses your information:
Easier log in access as we retain your personal information
Retain your truck and other vehicle information for your and our records.
Offer you relevant products and data.
Notify you of product information, news, and promotions according to your interests
Ways your information is collected by us:
At the time of the ordering process and registration, we collect your information. Even before checking out and placing some items in the shopping cart, Trucks & Beyond will ask you to enter vehicle information and an online registration form. At the time of registration, we will ask you to fill in personal information including your name, shipping and billing address, phone number, payment information (credit card number), and email address.
Some of the additional information you may be required is your country of residence and your company’s country of operation so that we can comply with the applicable laws and regulations. This information is used for billing, to complete orders, and communicate with you regarding your order. The data may also be used for marketing purposes at Trucks & Beyond.com’s. If at all there is an issue with your order, we may use this information to contact you.
If your method of payment is using the PayPal Credit, (formerly known as Bill Me Later), the last four (4) digits of your social security number and your date of birth are required. This information is used only for the PayPal Credit transaction.
A few pages on the Trucks & Beyond.com website allow you to enter your email address for marketing and communication purposes. The data may be used to register for a contest or sweepstakes or to sign up for email newsletters and special offers. Trucks & Beyond will use the information to notify you about the contest and sweepstakes winners and to award prizes. We may post the names, photos, videos, cities, and states of contest and sweepstakes winners when applicable on our website.
Trucks & Beyond.com may contact you via email for transactional purposes if you have previously shared that contact information with us on our site. These messages are for transactional purposes only including following up on an attempted purchase and are in compliance with the CAN-SPAM Act.
You will receive weekly emails from us about new products, specials, tips, and other promotions if you voluntarily subscribe to our Email Newsletter. If you have an email spam filter, please add (Whichever E-mail ID is relevant) to your safe sender’s list. If you are currently subscribed to our email newsletter list and would like to be removed, click Unsubscribe.
Your Privacy Protection:
Trucks & Beyond takes strong measures to make sure the data collected is safe and protected at all times. We employ multiple internal and external methods of security to ensure your personal and financial data is safely protected against any potential fraud.
Trucks & Beyond.com is a verified PayPal Payments Pro merchant. Our website is completely protected by the secure-transaction technology through PayPal. Furthermore, we’ve also taken measures to ensure that the way we collect your data meets the required standards for doing business. For over a decade, PayPal has been recognized as a worldwide leader in the e-commerce industry. Hence, you can confidently shop and pay for your order knowing your credit information is locked down.
In addition to the security offered by the merchant, the GeoTrust Secure Socket Layer technology has been deployed to our website as well. The aforementioned certificate allows us to carry out business securely and efficiently without any worries of transferring any personal or sensitive data unknowingly to the wrong recipient.
Finally, we use the Qualys Secure scanning technology so you can trust our website’s content, images, videos, and more. Rest assured, due to our ever-diligent protective online software, you are free from any type of virus and other bots from our site. With over 500,000 products online with relevant photos etc, Qualys offers us the necessary protection required to safeguard your computer and our servers.
Additional Privacy Considerations:
We do not collect any kind of personal information from children under the age of 18. If you are under the age of 18, please do not submit any personal information to us. Kindly please allow your parent or a guardian to assist you.
You may choose to submit a product review, video and/or photograph related to your vehicle or accessory to Trucks & Beyond.com. We may ask for your email address and geographic location once you post a review. Once you submit a review, only your geographic location will be visible to all the other users (your email address will be kept private). In addition, Trucks & Beyond would like to remind you that any personally identifiable information that you submit as part of the review can be read or used by other people who visit Trucks & Beyond.com. We are not responsible in any way for any type of personally identifiable information that you choose to include and submit as part of your review.
Bizrate.com is an independent company that enables shoppers to rate their experiences in visiting and shopping at online stores. Once you place an order on our website, you may receive the chance to offer feedback based on your experience. Submitting a review is completely optional and will have no impact on your order or the quality of service from our end if you choose not to submit one. http://www.bizrate.com/ratings_guide/cust_reviews__mid–31176.html
We internally use your information to process and complete your order and offer you any additional customer service you may require. Your order and shipping information is shared with any manufacturer you may have chosen to purchase your products from to ensure you receive your product on time. We ensure that your information is not “sold” or used by any third party apart from fulfilling your order and offering a warranty, returns, or any other applicable customer service required as we have an agreement with all our manufacturer/vendors and brands.
Apart from the parties affiliated to Trucks & Beyond.com, Trucks & Beyond does not rent, sell, license, or disclose any of your personal or financial information. Our disclosure to our affiliates is solely restricted to process your order, servicing a warranty, or offering customer service. It’s our guarantee that we will protect your data and your privacy at all times.
At times, Trucks & Beyond hires third parties to carry out marketing and other functions on our behalf. We partner with these organizations to enhance the quality of our service and offer you, as our customer, the best shopping experience possible with Trucks & Beyond.
We will stop sending you emails, disable your account for any purchases, and also update any customer information you require upon your request. Kindly visit our customer service page or give us a call.
The right to update the policy at any time is reserved for Trucks & Beyond.
This policy is applicable to the user data collected and tracked online and does not apply to data collected offline.